Windows 11 version 22H2 has been problematic for some users. Microsoft now acknowledges another issue with the latest Windows 11 update. Users in business environments may experience crashes or freezes when using the Windows Remote Desktop app.
Microsoft states that the problem occurs when you establish a connection using the Remote Desktop Gateway or Remote Desktop Connection Broker. Most home users should not be affected because the connection process is different. This problem may occur when you try to access Remote Desktop Services collections or RemoteApp and Desktop Connections.
The issue will be apparent during the (Loading of virtual machines) and (Configuring remote connections) phases of connecting to virtual machines. Sometimes, Remote Desktop may stop responding in some cases. In other cases, you might see an error message indicating that the connection has been terminated. Microsoft states that the problem occurs regardless of which version of Windows is being used to connect, and the root cause is the client machine.
If the Remote Desktop app fails to respond to your requests, you can terminate the process using Task Manager in Windows. Navigate to Task Manager’s Processes tab and search for mstsc.exe. Then, kill the process.
Microsoft offers a possible workaround for this problem. The company warns that this workaround could cause the degraded performance of Remote Desktops. You should revert to the original solution as soon as possible. The solution is to disable UDP on client devices. This can be done through the policy editor. Here’s how:
For managed enterprise devices, open the Group Policy Management Console or the Group Policy Editor for unmanaged home devices.
Navigate to Computer Configuration >> Administrative templates >> Windows Components >> Remote Desktop Services >> Remote Desk Connection Client
Locate a policy called Turn Off UDP On Client, and set it up to Enable
To apply the changes, click OK and reboot the device
After this, Remote Desktop connections should work again. However, as previously mentioned, it can cause performance issues for Remote Desktop connections over the WAN. While you may have to accept this until Microsoft fixes the problem, you will want to restore this policy to its original settings as soon as possible.
This is only one of many problems that Windows 11 version 22H2 is facing, but Microsoft is working to fix them. The company removed a compatibility restriction that was placed due to printing problems earlier in the week. These issues have been resolved, so if you were unable to update Windows 11 to version 22H2, it may now be possible.
Remote Desktop Connections Broken by Windows 11 Version 22H2
